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Offshore BPO Confidence Index 2024

Get fresh insights into 16 global BPO and CX outsourcing locations with our most comprehensive and interactive Index to date.

Produced by:

🏢 Categorized Confidence: Find out what BPO leaders think about global labor markets, infrastructure, safety, political and economic stability, commercial property, and BPO ecosystems.

🗣️ Language Insights: For the first time, see how respondents feel about sourcing multilingual talent in each country.


📊 Granular Ratings: Hyper-detailed confidence indicators for every aspect of doing business in the world’s top BPO destinations, from agent availability to property costs.


🌏 New Entrant: Get fresh, first-hand leadership perspectives on Fiji for 2024.


💬 Confidence Profiles: Exclusive location-based Q&As with several industry leaders. ​

Access the Offshore BPO Confidence Index 2024 for free and make smarter location decisions for 2025. 

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